1. User Responsibilities
By using Modern Retail Solutions, you agree to provide accurate information, comply with applicable US laws, and use the platform solely for lawful purchases. You are responsible for maintaining the confidentiality of your account credentials and all activity under your account.

2. Purchases & Payments
All prices are listed in US Dollars (USD). Modern Retail Solutions accepts Cash on Delivery. Orders are subject to availability and confirmation. We reserve the right to cancel any order at our discretion with full notification to the customer.

3. Shipping & Delivery
Orders are delivered within the contiguous United States. Orders over $100 qualify for free shipping. Delivery times are estimates and not guaranteed.

4. Returns & Refunds
We offer a 15-Day Return Policy. Please refer to our Return and Refund Policy for full details on eligibility, conditions, and timelines.

5. Limitation of Liability
Modern Retail Solutions shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services, to the maximum extent permitted by applicable law. Our total liability shall not exceed the amount paid by you for the specific order in question.

6. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes shall be resolved in courts located within the United States.

7. Changes to Terms
Modern Retail Solutions reserves the right to modify these Terms at any time. Continued use of the platform constitutes acceptance of the revised Terms.

1. Information We Collect
We collect personal information including Name, Email Address, Date of Birth, phone number, and shipping address when you create an account, subscribe to our mailing list, or place an order. We also collect device and browsing data for analytics purposes.

2. How We Use Your Information
Your email address is used to send order confirmations (transactional) and promotional offers, including discounts and new arrivals, when you have opted in. You may unsubscribe at any time using the Unsubscribe form on our website.

3. Cookies
Modern Retail Solutions uses cookies and localStorage to remember your cart and wishlist preferences across sessions. You may disable cookies in your browser settings, though this may affect site functionality.

4. Data Protection
We implement industry-standard security measures including SSL encryption to protect your personal data. Your payment information is handled securely and never stored on our servers.

5. Third-Party Sharing
Modern Retail Solutions does not sell your personal information to third parties. We may share necessary data with trusted service providers (e.g., shipping carriers) solely to fulfill your orders. These providers are contractually bound to protect your information.

6. Your Rights
You have the right to access, update, or delete your personal information at any time by contacting us at the phone number or contact form provided on our website.

7. Governing Law
This Privacy Policy is governed by the laws of the United States, including compliance with applicable federal and state privacy regulations.

Eligibility
Items may be returned within 15 calendar days of the delivery date. To be eligible, items must be unused, in original packaging, and in the same condition you received them. A valid order ID is required.

Return Process
To initiate a return, contact our support team via phone (+1 315-865-7786) or the contact form. You will receive return instructions and a return shipping label within 1–2 business days.

Refund Timeline
Once we receive and inspect the returned item, refunds are processed within 5–7 business days. Refunds are applied to your original payment method or issued as store credit per your preference.

Non-Returnable Items
The following items are not eligible for return: opened food & beverage products, digital SaaS subscriptions/activations, personalized gift cards (once redeemed), and hygiene-related personal care items once opened.

Conditions
Items showing signs of use, damage, or missing original packaging will not be accepted. Modern Retail Solutions reserves the right to deny a return that does not meet the above criteria. Return shipping costs are the responsibility of the customer unless the item was defective or incorrectly shipped.